Revolutionize Your Agency’s EMS Billing Cycle
With Digitech’s EMS Billing Services and Technology
Maximize revenue. Get real-time reporting. Stay compliant.
Why Digitech
Our EMS billing services maximize collections through innovative technology, time-tested processes, and true partnerships with our clients. We’re dedicated to EMS billing – it’s all we do.
Our powerful, proprietary technology is balanced with careful manual oversight, which allows us to be efficient while still maintaining an impeccable compliance record. Real-time reporting access 24/7 means you never miss a detail. Learn more or schedule a demo.
Who We Serve
Municipalities
Cities, counties, ambulance districts, and other municipal systems ranging from 1,000-150,000 transports
Hospitals
Hospital-based services providing 5,000-150,000 ambulance transports annually
Private Services
Established and start-up private ambulance organizations with 7,000-120,000 annual transports
See for yourself how Digitech can serve your organization. Schedule a Demo
EMS billing driven by technology
We built our proprietary billing platform.
- Over 35 years fine-tuning our advanced EMS billing services
- Client feedback and industry changes drive constant quality improvement and customization
- No dependency on third-party software companies
- Powerful client-facing tools provide total transparency into your agency’s financial and operational data
- Integration with any system – ePCR, CAD, EHR, HIS, government and private carriers, banks, and more
What Our Clients Are Saying
Professional and prompt
“Digitech is as committed to us now as they were in the beginning, and they are as professional and prompt to respond.”
Results speak for themselves
With Digitech’s help, we’ve brought our EMS billing into the 21st Century. It took some pushing, and change is never easy, but the results speak for themselves.
Noticeable improvement
The first few months of our new relationship have been wonderful. Your team is a dream to work with. The service improvement between Digitech and our prior vendor is noticeably improved!
Smooth transition
The implementation was a methodical and well thought out process. Digitech made what could be a difficult transition a smooth one by handling all the payer enrollments, integrations, and system setup. Their implementation plan clearly laid out all the required tasks and who was responsible for each task with ETAs, and it was updated weekly so we could watch the progress.
Excellent customer service
We’ve enjoyed excellent customer service, both for our personnel and our patients. Digitech’s management team is accessible and responsive, communicating easily with us whenever necessary
Outpaced our highest expectations
We did our own billing in my previous company – which I sold in 1994. This venture we outsourced to Digitech and it has proven to be monumentally better on many levels. Year after year, Digitech has outpaced our highest expectations.
Custom features and specialized reports
We couldn’t be happier with Digitech. Completely aside from the increase in collections, the people at Digitech have been very responsive whenever any type of issue has arisen, and have implemented custom features and specialized reports whenever we asked for them. There’s no question that the partnership has led to better care for our patients and better standards of care across our department.
Transparent views of all records
Digitech’s customizable Dashboard module makes it possible for data analysis that had not previously been possible. The Dashboard has proven to be an excellent tool for financial forecasting, obtaining accurate accounts receivable reports, and providing up-to-date, transparent views of all records.
Above and beyond
Digitech staff has always gone above and beyond to assist us with increasing our billing numbers and fulfilling any data requests that we have had of them. They have a very ‘can-do’ attitude that has been greatly appreciated by all of us here at DFR who have needed their assistance.
Commitment to Service Excellence
In my experience, it is a true rarity to find a company whose services and software align so completely with the business needs of a customer. I’m sure you would agree that businesses, teams, and groups do not achieve this level of performance by accident. It takes vision, skill, determination, and a commitment to service excellence. Digitech has managed to do this and we are proud to have you as a partner in supporting the provision of outstanding EMS services in our community.
