In addition to overseeing development and IT teams, Ben focuses on process analysis, automation, and innovation. Ben joined Digitech in 2003 as a software engineer. Since then, Ben has served as a leader and driving force in rewriting the Ambulance Commander software suite, the conception and design of advanced billing technologies, and the migration to a virtualized infrastructure. Ben has a passion for problem-solving and agile development. Ben holds an Executive MBA from Pace University, where he graduated with top academic honors.